Shipping
Free tracked delivery on every order via Australia Post, dispatched from our Moorabbin (VIC) warehouse — 98% of orders sent within 24 hours. Express Post available at checkout. We currently ship within Australia only. Read the full shipping policy →
Returns
Faulty, damaged or not as described? We'll make it right with a refund, replacement or repair — and we cover the return postage.
Changed your mind? Return unused items in their original packaging within 30 days; return postage is at your cost. Opened treats & food can't be returned for change of mind, for hygiene reasons. Read the full returns & refund policy →
